Integrated
Care Pathways

Integrated Care Pathways is an innovative ACC programme, that utilises a multidisciplinary care approach putting the patient at the centre of their recovery.

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What is the ACC Integrated Care Pathway

The Integrated Care Pathways Musculoskeletal (ICPMSK) programme is the expansion and national rollout of the successful Escalated Care Pathway (ECP) pilot run over the last 4 years.

The fully funded programme is designed for clients with injuries likely to require surgical review or intervention in three main body sites: Knee, Shoulder and Lumbar Spine. Integrated care pathways are designed for the clients to be able to access connected and streamlined care under a fully funded model.

Key features of the ICP MSK programme:

Comprehensive Physiotherapy Care: Fully funded comprehensive pre and post operative physiotherapy management
Surgeon Assessment and Management: Expert evaluation and guidance throughout the patient’s journey.
Vocational Support: Return-to-work planning and support tailored to individual needs.
Additional Services: Access to social work, psychology, dietetics, or cultural services if required.

Treatment options are kept client-centric and are based on evidence-based care and the individual’s needs and address both surgical and non-surgical care pathways.

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Benefits for patients

By putting the patient at the centre of their own care journey, there are a number of patient benefits including:

A holistic approach with the ability to access fully funded rehabilitation.
A better and faster road to recovery through a coordinated, individualised and evidence-based treatment plan.
More timely access to multidisciplinary expertise.
An easier care journey for the patient to navigate through.
Measurable outcomes and a reduced risk of re-injury.

Who is eligible for Integrated Care Pathways?

To be eligible for Integrated Care Pathways, patients must be covered by ACC for a significant injury to knee, shoulder or spine. The injury must be likely to require specialist oversight or surgery.

Click here for more information on eligibility criteria and current ACC diagnoses included in the programme.

How Integrated Care Pathways works

Patients can be referred through GPs, physios, surgeons or other primary care providers.
Once triaged, a bundle of care is allocated and a tailored treatment plan is developed.
A client navigator helps providers and patients to coordinate and navigate the treatment pathway.
There are regular case conferences and the patient's entire care team (GP, physio, surgeon and specialist) is kept in the loop through access to clinical notes.
Outcome measures are collected at the start and throughout the programme to ensure that the client is progressing and a successful outcome will be achieved. Towards the end of the treatment pathway the patient’s progress is evaluated to confirm their goals have been met.

Refer a patient for Integrated Care Pathways

Once a referral is received, the Active+ team will acknowledge the referral and contact the patient to arrange a triage assessment. Following this you will be continously updated on the patient's progress.

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